For all maintenance reporting please use our online reporting system. It gives handy tips and will advise whether your issue is likely to be an emergency or not if you are unsure.
Please log all issues, emergency or otherwise with our our online reporting tool at https://daisylets.fixflo.com/Auth/HomeIssueCreate.
If it is deemed and emergency, you will be provided with the phone number of our 24 hour maintenance support contractors.
For the avoidance of doubt – locking yourself out – however this has happened – is not considered an emergency from a maintenance point of view! Please wait until a fellow occupier returns to gain entry and make arrangements to stay elsewhere meanwhile. From 9am-5.30pm Mon-Fri (some Saturdays 10am-3.30pm) keys are held in our Forest Hill office, you may make arrangements to borrow our management keys during these hours. If you decide to get the locks changed, you must report it as above, make good any damage and provide us with two spare keys to each of the locks.
Aspect: 02088796940 quote account 378475